Frequently Asked Questions

Please reach us at info@canna-innovations.com if you cannot find an answer to your question.

Other containers are ineffective, inefficient and creates frustration from your staff which impacts their behavior during harvests. Specifically, the behavior of cutting and dropping trellis waste to the ground or tables, which then creates a safety hazard and inefficient use of time and labor
dollars because a secondary pick-up effort is required.

Our product encourages a safer, more efficient harvest by enabling the harvest team to immediately dispose of the trellis waste and never touch it again until time to remove the trellis "nest" from our device.

Check out the testimonials above and review our Instagram posts @canna.innovations   Don't miss out on a financial return up to $4K with bi-weekly harvests and prevent fall/trip accidents which can cost anywhere from $20k - $50k.

Yes, there is no problem with wiping down the surfaces with these 5-10% solutions.  Do not allow any of the plastic materials to be soaked in liquids.

It took us months to select the correct material, but we settled on a material that is FDA approved. This eco-friendly elastomer is derived from natural sources in South America and South Asia

The Trellis Trap™ is designed with stainless steel screws which hold the membrane's retention ring. Those can be removed, and users can replace the membrane.  We expect these to last forever, but just in case, we stock these as spares which you can purchase from our website. 

The membrane is a wear item and therefore not covered by our limited lifetime warranty.

Yes, the six combs are easily replaceable by the user and no tools are required.  We expect these to last for years, but just in case we stock these as spares which you can request replacements (see warranty below).

For a quick clean you can simply wipe it down with your typical bleach or IPA solutions (max of 10%).  For a deeper clean of the rubber membrane, it can be removed via the SS screws and cleaned with your normal trichome cleaning liquids or soaked in hot water with soaps such as "Dawn".  The combs do not typically have a build-up of trichomes residue to an extent which affects functionality, but those can also be removed if needed and wiped down IPA solution (max 10%) or soaked in hot water with surfactants for a maximum of 5 minutes.  Consult with us prior to using other chemicals.

Yes, we have a 30-day money back guarantee with free return shipping.  If you try and don't like then:

  1. email us at info@canna-innovations.com  for RMA number and why you're returning it
  2. box it up 
  3. apply the label we provide 
  4. then ship it
  5. we will refund your money when it is returned 

Yes, we have a limited lifetime warranty against manufacturing defects, excluding rubber membrane since it is a wear item.  The Trellis Trap™ is designed to last forever, but if you abuse or improperly clean it, then it will void the warranty.  The warranty process is simple and we pay for return shipping!

  1. email us at info@canna-innovations.com with your issue
  2. we evaluate issue and determine the proper resolution
  3. we may or may not ask for you to return the unit for evaluation
  4. we'll ship you a replacement component or the complete Trellis Trap™

It weighs ~4 pounds. The material wall thickness is 50% thicker than a 5-gallon bucket.

It is 12.75" in diameter and 13.625" in height. Roughly the size
of a 5-gallon bucket with the capacity to hold 250 feet of 4-foot-wide trellis, equivalent to a 45-gallon trash can. The material wall thickness is 50% thicker than a 5-gallon bucket.